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Planet 7 Casino Complaints


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Planet 7 Casino Complaints

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Wir haben mehrere Tests durchgeführt, deren Techniken wir geheim halten, damit die Ergebnisse nicht durch Überprüfungen Frauenzimmer Mahjong Kostenlos Profile künstlich verbessert werden können. Offizielle Website. Registriere dich Belgien Wm ein paar chats auf sich vereinigen. To treat a player this way just is not right. VIEW MORE. Residents from France. The player stated that his withdrawal was approved at the end of November and London Casino promised to receive the winning before Christmas. He complained that he had to wait weeks or even months for his withdrawals. Despite Scotland Yard Anleitung proof of processed transaction the casino insisted on its non-reception. In this case, the player complained that the withdrawal took way much longer than 7 business days. Customers who fall into the VIP category are provided a special email for Waage English the service planet7 viphelpmanager. Please help this is it right. Final Day for Festive Bonuses at Slotland Planet 7 Casino Complaints December 27, In Four Winds Casino meantime, we recommend that you use a different bank to have your wire sent to.
Planet 7 Casino Complaints
Planet 7 Casino Complaints In this Planet 7 Casino review, we show you if is legit, or a scam. And if is safe, real or a fake casino game website. Players complaints and feedback are also reviewed. Planet 7 Casino urges everyone to “Escape to a better world. Escape to Planet 7“. Planet 7 Casino has numerous player issues, including ripping off players, having slow payments, and capping wins on deposit bonuses. More information Wizard Endorsement Status. Planet 7 Casino also has yet to add live dealer games, which is disappointing for table game players. Planet 7 on mobile is also extremely easy to get into, supporting virtually every device with every game. From a service standpoint, Planet 7 Casino could improve somewhat. In most cases, there are a lot of excuses being thrown around (come on, being “swamped” is no excuse these days) but at least they aren’t going silent. This is most likely the reason that Planet 7 hasn’t been blacklisted by every review site, and is definitely a factor in our ranking of their casino. Complaints against Planet 7 Casino, that include payout, withdrawal, deposit, bonuses and other disputes and issues.

After he sent the documents for verification multiple times and updated his payment methods as required, the casino answered he would get his winnings in 72 hours.

However, the player didn't receive his winnings. Casino claimed the money had been paid, the player still insisted on not having received anything.

The case is uncertain, we couldn't decide as none of the sides provided any evidence. Read more on: askgamblers. Black points: 25 for this casino.

Player's withdrawal request was denied due to unknown reasons. After the player submitted requested documents for verification 3 times in the row, the casino was still declining it.

The player had the same problem with the casino previously and once they complained publicly, their winnings were paid to them.

But this time, it was different because the casino wouldn't respond to them. No other details are available after this.

Show 2 similiar complaints with black points in total 52 for this casino. Delayed payment, status unknown.

Black points: 24 for this casino. Extremely delayed withdrawal process. The player requested a withdrawal but it was delayed due to unknown reasons.

There is no other information available. Black points: 60 6 for this casino. Delayed payment. The player received only some of his money 1 of 2 withdrawals after almost 2 months, the casino claimed there was just 1 withdrawal from his account.

An uncertain case, no evidence shown. His withdrawal was approved on March 9th, , but it had been delayed. After complaining, the player received his winnings on April 21st, He received a response from the casino only after complaining multiple times.

No further evidence was provided by either side. No valid reason or excuse was given by the casino. German player had been waiting for 5 months, his withdrawal request was declined by the casino many times without a valid reason.

After a week, the casino replied they couldn't access his documents for verification. There was no further response from either side.

In this uncertain case, we couldn't decide if the casino had a valid reason for delaying the withdrawal requests. Show 2 similiar complaints with black points in total 12 for this casino.

Complaints on related Royal Ace Casino Unspecified relation. Insufficient evidence from casino. Black points: for this casino.

Player was accused of multiple account holdings. After the player won while playing with a bonus, they were accused of multiple account holdings.

The player claimed they had only one open account. No more details are available. Black points: 53 for this casino. Delayed payment, unclear case, the player had been claiming his winning for 8 months.

The casino didn't react to his requests via phone, email or chat. The player was considering a legal action against the casino. Despite providing all the necessary documentation for withdrawal, the casino was not replying to his requests and have blocked his account.

Player just got one reply saying the casino representative was out of office and would get back to him ASAP. The player was considering legal action against the casino.

No other updates since. Black points: 15 1 for this casino. Despite showing proof of processed transaction the casino insisted on its non-reception.

The player requested a withdrawal but the casino kept asking him repetitively for new proofs of identity, delaying the payout request.

In the end, the casino said that they had never received the deposit necessary for a valid play from the player. The player showed a proof that the deposit had been deducted from his bank account.

The casino stopped communicating. Disputed amount:?? Show 1 similiar complaints with 15 black points in total 1 for this casino.

Black points: 13 for this casino. Player had been waiting for more than 3 months for his withdrawal request to be paid out. The player complained it had been more than 3 months since his withdrawal request got approved and he'd been waiting for a cheque payment.

The casino was unresponsive. Black points: 85 8 for this casino. Player's account got verified, then he was asked to renew his driver's license due to it's approaching expiration.

The player thought the casino was giving him a run-around and was stalling his pay-out. The casino didn't react to this complaint.

Black points: 30 3 for this casino. Identity verification issue, casino required more documents, player refused to provide them.

The player complained that in order to validate a withdrawal request the casino asked for supplementary identity documents, the driver's licence had not been accepted as proof of identity.

However, the player felt it was not secure to send that kind of sensitive information to more parties and refused to do so. The casino was unresponsive to contact attempts in order to discuss this issue.

Delayed withdrawal due to repetitively incomplete documentation. The withdrawal request had been repetitively delayed due to continuous requests to send the most recent verification documents.

Each time the documents processing took several weeks and the player felt this was a neverending story. The casino stopped communicating with the player and didn't react to this complaint either.

Show 3 similiar complaints with black points in total 14 for this casino. Black points: 15 for this casino. Delayed payment, the player received only half of his winnings.

He received half of the winnings after 6 weeks. Later on, the casino replied about the casino representative being out of office.

Then the casino claimed they had sent out the second half of the winnings by a bank transfer, but the player said he had never received the money.

We don't know whether the player has ever received the entire amount of his winnings. Black points: 61 6 for this casino.

Withdrawal took too long, a check received after complaining publicly was refused by the bank. Player was waiting for the payment of his winnings for over a month.

Casino replied it had been processed, but until he made a public complaint the player didn't receive anything. He then received a payment by check, however, it was refused by his bank.

According to the last update, the player was in contact with his bank, trying to solve the issue with the check. It is so far unknown whether the player received his winning or not.

Show 1 similiar complaints with 61 black points in total 6 for this casino. Delayed payment, likely paid. Slow payments. He had several unpaid requests pending on his account, which have already been approved.

He complained that he had to wait weeks or even months for his withdrawals. The casino replied to his complaint and informed him about his next incoming payment.

The player provided a chat transcript with the casino support confirming sending money to the processor.

No reply from the player about the actual status so far, he has probably received the money. Black points: 0. Misunderstanding — credit card used for the deposit had expired, there were issues with approving a new card to get the withdrawal processed.

Player had issues with getting his withdrawal approved because there was a misunderstanding concerning his credit cards.

He made a deposit using one credit card, which had expired since depositing the money. The player sent a new credit card details to the casino for verification, so that he could receive his winning.

The casino assigned this to their fraud department. Finally, the casino informed about working on this issue in cooperation with the player.

The winning should be paid out soon or have been already paid out. Show 1 similiar complaints with 0 black points in total.

Complaints on related Slots Garden Casino Unspecified relation. No reaction policy, passive regulator. Black points: 10 for this casino.

The player's account was closed while their withdrawal request was still pending. There is no further information available and the complaint remains unresolved.

Black points: 97 9 for this casino. The casino became irresponsive to the mediator and the player. No other information is available ever since then and the complaint was left unresolved.

The player requested a withdrawal but it had been delayed for a while and the casino presented the player with different excuses whenever they asked for an update.

There is no information available on whether the player received their winnings or not. The complaint remains unresolved.

Disputed amount: R6, bonus money. Complaints on related Planet 7 Casino Unspecified relation. The player had his withdrawal denied and his funds were seized, too, without an explanation from the casino.

Uncertain case. The player, Quentin89, complained that after he made a withdrawal request, it was denied and all funds were seized from his account.

Player didn't understand why and contacted the casino but received no explanation. Finally, a higher casino mediator replied to his complaint and it has probably been resolved.

There is no update available at this time. Black points: 69 for this casino. Long verification process without getting any answers from the casino.

The player, Matt, made a request for withdrawal, sent over the necessary documentation for verification several times, but got no confirmation from the casino.

On one occasion, they canceled some of his winnings for a reason of not playing according to the rules. The player asked for an explanation, but none was given.

No reaction from the casino, no more update. Black points: 31 for this casino. Tawni didn't respond to this reopened case and all.

But we believe that the player received the rest of their money. The player's three withdrawals were delayed for at least a month. There is no further information.

Black points: 16 for this casino. Long withdrawal process due to a software issue ending with an account closure. The player complained that after he had won and was about to request a withdrawal, the casino software was unresponsive.

He was told to wait a few minutes but when he logged back into his account, it was closed. The player had issues with affiliate casinos before and was not happy with the way the Canadian casinos treat their players.

Casino replied without any resolution offered to the player. No more update from the player. After an approved and processed withdrawal request, the player didn't receive their winning.

The player had their first withdrawal request approved in October, but ever since then, they were unable to get any accurate information on the withdrawal.

They were told that they would receive a tracking number of their payment two weeks prior they filled a complaint. The casino claimed a check was sent to them in December, however, in January they still didn't receive anything.

No more update since. Player has probably been paid. Show 5 similiar complaints with 1, black points in total for this casino.

Black points: 42 for this casino. Complicated and delayed withdrawal process. The casino didn't respond.

She was still missing the rest of her winnings and wrote another complaint to seek help in resolving this issue. Unfortunately, the casino never responded to her new complaint and it stayed unresolved.

Black points: 19 for this casino. The casino kept on promising them that they would receive it soon, but they didn't. The complaint remained unresolved.

Black points: 11 for this casino. Complicated and delayed withdrawal and account verification processes.

The player requested a withdrawal and sent all the documents needed for the account verification multiple times. They were told that their withdrawal had been approved and would arrive soon, but that didn't happen.

No further details are available. Player received only a partial amount of their deposits back. The casino stopped communicating with them.

The player found out that the upper management has decided to close all of her accounts she had opened at the casino's sister sites. No more information is available.

Complicated withdrawal process. The player tried to receive their winnings but the casino wouldn't accept their bank for payout but asked if their bank would accept international checks and they said they would.

In the end, the complaint remained unresolved. I cannot willingly bet my hard earned money knowing that they refuse to pay their winners. I feel cheated and scammed.

I would really appreciate it if you guys can give some help with me this problem. Thank you for your time. We contacted Planet 7 Casino and they explained to us that they are experiencing some payout delays.

After contacting the casino the player was paid his winnings…. I just received my payment! Wow, I sicked you guys on them then they paid right away hahaha!

Thank you so much for all your help! Can you provide me with a link so I can leave a testimonial on your website? RTG casino with a history of grief.

Avoid this casino at all costs. Planet 7 is a scam casino and do not pay. The Coupon had a no-limits cap Planet 7 Casino is an online casino established in with games supplied by Realtime Gaming.

It is operated by Ace Revenue Group and is registered under the jurisdiction of Costa Rica. The casino used to have a mobile presence, but only one table game and three slots were offered at that time.

They must have discontinued the service due to lack of customer interest, so anyone wanting to play on their portable device needs to look elsewhere.

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How to file a Planet 7 Casino complaint? File Planet 7 Casino complaint. Statistics of Planet 7 Casino in the category Gambling 2 total complaints.

Customers who fall into the VIP category are provided a special email for contacting the service planet7 viphelpmanager.

VIP customers also have a special toll free line: The one area where the Planet 7 Casino has received the most favourable reviews is customer service.

Planet 7 respond promptly to all customer queries, and their response are usually specific and helpful.

Not all will agree with the helpful part; especially not the many disgruntled customers who had to wait for almost eternity to get paid, and the others who are still waiting to be paid.

The support team almost always professionally try to help — by walking the customer through preparing and submitting the necessary documentation, and promising to escalate the matter to the accounts department.

The very few reports about Planet 7 support team not being helpful gas to do with slow payment. Planet 7 is a legitimate company with a license to carry out gaming and gambling operations.

Planet 7 Casino has a great selection of games slots, table games, scratch cards, video poker and more which are provided by one of the biggest gaming providers in the market RealTime Gaming.

They offer a plethora of bonuses that would excite both new and existing players. They support a lot of banking options for making deposits and for receiving payment; and if you have any question or concern, there are different options for reaching a very professional support group for prompt assistance.

All these should make Planet 7 a good casino. However, there are few things that count against the Planet 7 Casino. Their license of operation was obtained in Costa Rica, which means the company is not operating under any serious regulatory framework.

Also, their bonus wagering requirement means that their huge bonuses cannot be easily cleared. Lastly, and worst of all, Planet 7 has a checkered history when it comes to paying winnings.

There are too many reports of slow payments taking more than 3 months , and some few ones of no-payments. Home About Contact Us Casino Beginners Guide.

Home About Contact Us. Share on Facebook. Now they have moved it down to only 40c a spin. Complaint: I won every week in October and still have not been paid I have contacted them every.

Month 3 times a week and still get know answer for why I have not got paid. They always have some kind off an excuse.

Complaint: I have the same problem as others. Slow pay on withdrawal talked on chat and e mails but being paid is slow and frustrating.

My wife divorced me because of me trying to win some money. Now my financial situation is worse. Thanks for a response!

Complaint: I hit They have never paid me a dime. They say they are back logged. Live chat disconnects me in the middle of our conversations.

They are giving me the runaround now. I had no idea they were blacklisted. I sent in all of the documents requested and the next day they had denied my withdrawal and co-mingled all of the bonus and legitimate withdrawals back onto my account.

The denial email stated to contact the Live chat to see why it was denied, so I did and they stated that some documents was missing.

I asked for 2 hours spoke with Windsor who either could not or would not inform me why my withdrawal was not being process. Spoke with his supervisor Jac Sparrow and he could not tell me what dilocuments was missing.

Asked me to resubmit them. This casino is using stalling tactics when it comes to paying out their customers in the hopes that the customer will play the money.

Can you please investigate how they are taking advantage of all of their clients including me. Simply sad. Hi again, I made a withdrawal request on Nov.

I have contacted them many times by live chat to find out when I will receive a check. All they can tell me is that I will receive an email with a fedex tracking number when they send the check.

Complaint: I requested a payout of usd 4 months ago and I keep getting the run around. Every time I contact customer service I feel like they never have a clue whas going on,or one person says one thing and the other says something else.

Complaint: First they told me that I needed to fill out an authorization for , copy of my ID and a picture of the card I used.

I did all that and then they tell me that because it was bonus play credit I used. Then more then two months passes and I try longing into my account but it gave me an error message of wrong password.

Ok I reset it sends me a link I follow directions wrote the temp password and had successfully reset the password.

Right after it tells me again wrong password. I did this like five times. Kept emailing my complaints and finally live chatted and now they wanted a bill sent along with prior author form ID the picture of the card I used with proof of address from a bill.

Complaint: I won 2, When you make a deposit,you only have to give your normal banking info. When I tried to withdrawal my winnings, they wanted me to mail them my social security ,my bank account number and info,as well as other personal info.

I wish I knew about this site before I signed up on their site. Never did receive my winnings.?? I have been live chatting with them back and forth and being lied to time after time.

They asked me to wait first business days. Then again wait business days. I could on and on…. I give them the upmost respect. I EXPECT the same in return.

They are full of false promises and false advertisement. As promised Planet 7. Would like the courtesy of receiving my winnings of Complaint: I had deposited money into Planet 7.

I had to write to them first asking about my winnings, on which they informed me of the paperwork I had to fill out. I completed all the paperwork needed and had received an email on March 24th stating that my withdraw was APPROVED and I could expect my check within days.

I am still waiting for my winnings and have contacted them several times in the interim to no avail. I most recently received a response to an online inquiry stating that due to my location, they were not able to send a check to me…what the hell is that?

Another sneaky way of not giving me my money. I want to know how to go further into this investigation and how to proceed in getting my money from the winnings or getting my deposits back.

I have never received and have spoken, sent emails and left messages inquiring as to when I would receive it.

I have numerous emails that state it is escalated, they are working on it and so on. I have been very accepting and polite in my inquires because each time I am told it will go out in about 7 days, but never happened.

I am very disappointed in that I played, made numerous deposits and am lucky to win and they cannot honor that, in which I have told them.

To treat a player this way just is not right. We play to win and if you do, they should honor that. Hope you can help, Thank you.

I waited all the days they asked, yet still not payed. This place is a scam!!!! All the emails are coming back , not able to deliver, did chat with a person and so called manager, who told me to send a copy of my credit card, back and front, which I denied to do, cause of ID theft.

Then he telling me, I could cover my 3 digit security code. They are quick to take your money,but when it comes to payouts, a copy of your drivers license and copy of one of your utlility bills should be enough, to confirm your identity.

Is this Casino to trust, cause all the reviews say, people are waiting for months and might get their wins or not.!

One could just as well throw your hard earned money out of the window or what? First they let me wait over a month and several complaints to tell me to update my paperwork and info.

After I did this I waited more time and several more contacts and promises it was on the way. Then promised to expedite.

Still no check. Do you know what else Imcan do? I am in the same situation. I have accounts in planet 7, royal ace, silver oaks and captain jacks.

They are all sister casinos. They only tell you that so while you are waiting for your money, you can still continue playing with them… But you will never see your winnings.

IMPORTANT:: if you a slot player.. At first I thought someone hit it. So I went into my silver oaks account to play , to find out… The , jackpot was in silver oaks.

So really those jackpots are just jumping from one website to another making players think that someone had won.

Planet 7 Casino Complaints

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Welche rührende Wörter:)

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